隐私政策
This Privacy Policy describes how surgeons-hall-museums-shop.myshopify.com (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.
Contact
After reviewing this policy, if you have additional questions, want more information about our privacy practices, or would like to make a complaint, please contact us by e-mail at museumshop@rcsed.ac.uk or by mail using the details provided below:
Collecting Personal Information
When you visit the Site, we collect certain information about your device, your interaction with the Site, and the information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information about an identifiable individual (including the information below) as “Personal Information”. See the list below for more information about what Personal Information we collect and why.
- Device information
- Purpose of collection: to load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.
- Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.
- Disclosure for a business purpose: shared with our processor Shopify.
- Personal Information collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.
- Purpose of collection: to provide products or services to you to fulfil our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
- Source of collection: collected from you.
- Disclosure for a business purpose: shared with our processor Shopify.
- Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers or PayPal), email address, and phone number.
- Customer support information
- Purpose of collection: to provide customer support.
- Source of collection: collected from you
Minors
The Site is not intended for individuals under the age of 18 years old. We do not intentionally collect Personal Information from children. If you are the parent or guardian and believe your child has provided us with Personal Information, please contact us at the address above to request deletion.
Sharing Personal Information
We share your Personal Information with service providers to help us provide our services and fulfil our contracts with you, as described above. For example:
- We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.
- We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful requests for information we receive, or to otherwise protect our rights.
Behavioural Advertising
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For example:
- We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
- We use Shopify Audiences to help us show ads on other websites with our advertising partners to buyers who made purchases with other Shopify merchants and who may also be interested in what we have to offer. We also share information about your use of the Site, your purchases, and the email address associated with your purchases with Shopify Audiences, through which other Shopify merchants may make offers you may be interested in.
For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at https://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising by:
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: https://optout.aboutads.info/.
Using Personal Information
We use your personal information to provide our services to you, which include: offering products for sale, processing payments, shipping and fulfilment of your order, and keeping you up to date on new products, services, and offers.
Lawful basis
Pursuant to the General Data Protection Regulation (“GDPR”), if you are a resident of the European Economic Area (“EEA”), we process your personal information under the following lawful bases:
- Your consent;
- The performance of the contract between you and the Site;
- Compliance with our legal obligations;
- To protect your vital interests;
- To perform a task carried out in the public interest;
- For our legitimate interests, which do not override your fundamental rights and freedoms.
Retention
When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information. For more information on your right of erasure, please see the ‘Your rights’ section below.
Automatic decision-making
If you are a resident of the EEA, you have the right to object to processing based solely on automated decision-making (which includes profiling), when that decision-making has a legal effect on you or otherwise significantly affects you.
We do not engage in fully automated decision-making that has a legal or otherwise significant effect using customer data.
Our processor Shopify uses limited automated decision-making to prevent fraud that does not have a legal or otherwise significant effect on you.
Services that include elements of automated decision-making include:
- Temporary blacklist of IP addresses associated with repeated failed transactions. This blacklist persists for a small number of hours.
- Temporary blacklist of credit cards associated with blacklisted IP addresses. This blacklist persists for a small number of days.
Your rights
GDPR
If you are a resident of the EEA, you have the right to access the Personal Information we hold about you, to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information above.
Your Personal Information will be initially processed in Ireland and then will be transferred outside of Europe for storage and further processing, including to Canada and the United States. For more information on how data transfers comply with the GDPR, see Shopify’s GDPR Whitepaper: https://help.shopify.com/en/manual/your-account/privacy/GDPR.
Cookies
A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance, whether it’s their first time visiting or if they are frequent visitors.
We use the following cookies to optimize your experience on our Site and to provide our services.
Cookies Necessary for the Functioning of the Store
| Name | Function | Duration |
|---|---|---|
| _ab | Used in connection with access to admin. | 2y |
| _secure_session_id | Used in connection with navigation through a storefront. | 24h |
| _shopify_country | Used in connection with checkout. | session |
| _shopify_m | Used for managing customer privacy settings. | 1y |
| _shopify_tm | Used for managing customer privacy settings. | 30min |
| _shopify_tw | Used for managing customer privacy settings. | 2w |
| _storefront_u | Used to facilitate updating customer account information. | 1min |
| _tracking_consent | Tracking preferences. | 1y |
| c | Used in connection with checkout. | 1y |
| cart | Used in connection with shopping cart. | 2w |
| cart_currency | Used in connection with shopping cart. | 2w |
| cart_sig | Used in connection with checkout. | 2w |
| cart_ts | Used in connection with checkout. | 2w |
| cart_ver | Used in connection with shopping cart. | 2w |
| checkout | Used in connection with checkout. | 4w |
| checkout_token | Used in connection with checkout. | 1y |
| dynamic_checkout_shown_on_cart | Used in connection with checkout. | 30min |
| hide_shopify_pay_for_checkout | Used in connection with checkout. | session |
| keep_alive | Used in connection with buyer localization. | 2w |
| master_device_id | Used in connection with merchant login. | 2y |
| previous_step | Used in connection with checkout. | 1y |
| remember_me | Used in connection with checkout. | 1y |
| secure_customer_sig | Used in connection with customer login. | 20y |
| shopify_pay | Used in connection with checkout. | 1y |
| shopify_pay_redirect | Used in connection with checkout. | 30 minutes, 3w or 1y depending on value |
| storefront_digest | Used in connection with customer login. | 2y |
| tracked_start_checkout | Used in connection with checkout. | 1y |
| checkout_one_experiment | Used in connection with checkout. | session |
Reporting and Analytics
| Name | Function | Duration |
|---|---|---|
| _landing_page | Track landing pages. | 2w |
| _orig_referrer | Track landing pages. | 2w |
| _s | Shopify analytics. | 30min |
| _shopify_d | Shopify analytics. | session |
| _shopify_s | Shopify analytics. | 30min |
| _shopify_sa_p | Shopify analytics relating to marketing & referrals. | 30min |
| _shopify_sa_t | Shopify analytics relating to marketing & referrals. | 30min |
| _shopify_y | Shopify analytics. | 1y |
| _y | Shopify analytics. | 1y |
| _shopify_evids | Shopify analytics. | session |
| _shopify_ga | Shopify and Google Analytics. | session |
You can see further information about what type of cookies we use in the relevant sections below. You can find out more general information about cookies at AboutCookies.org.
We use a number of cookies to help you as you navigate around our websites so you don't get asked for the same information you've already given during that particular visit or "session". We also track site usage to help us better understand how people interact with our websites.
We do not link cookies to any identifiable user data we may hold about you.
If you prefer, you can reset your browser to notify you when you've received a Cookie or, alternatively, to refuse to accept Cookies. It is important to note that you may not be able to use certain features on the RCSEd sites if you choose not to accept Cookies.
If you would like instructions on how to delete your cookies, please click on the name of your internet browser below for instructions:
Internet Explorer | Mozilla Firefox | Google Chrome | Safari | Opera
Web Analytics
We use Google Analytics to track site usage.
Google stores the information collected by the cookie on servers in the United States. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. By using our websites you consent to the processing of data about you by Google in the manner and for the purposes set out above.
The following cookies are set for this purpose:
|
Cookie Name |
Purpose |
Expiry |
|
__utma |
Google Analytics cookie. This stores the domain name of the site, a unique visitor id (randomly generated number), time of first visit, time of previous visit, current time and number of sessions since first visit. This cookie is used to calculate the number of unique visitors to our site and it is updated with each page view. Additionally, this cookie is provided with a unique ID that Google Analytics uses to ensure both the validity and accessibility of the cookie as an extra security measure. |
2 years |
|
__utmb |
Google Analytics cookie. This stores the domain name of the site, the pages viewed during this session and the current time. |
30 minutes |
|
__utmc |
Google Analytics cookie. This stores the domain name of the site. |
At end of session |
|
__utmz |
Google Analytics cookie. This cookie stores the referring websites you used to reach our site, e.g. did you type in our web address directly, or click on a referring link, or find us via a website search, or a campaign such as an advert or an email link. It is used to calculate search engine traffic and page navigation within our site. The cookie is updated with each page view of our site. |
6 months |
Further information on Google cookies is available at http://www.google.com/intl/en/policies/privacy/
RCSEd Sites cookies
We set a number of cookies across our websites which are used to help you as you browse our websites and for purposes such as remembering your account login status during each visit. Visiting one of our websites may result in the following cookies being placed on your machine in addition to the Google tracking cookies described above. All of these cookies will expire after varying periods of time.
|
Cookie name |
Purpose |
Expiry |
|
ISAWPLB{} |
This is set by our webserver infrastructure to ensure your web requests are consistently processed by the same server in our infrastructure for the duration of your session. |
At end of Session |
|
Esperantus_language_www.elogbook.org |
Used to set the locale and language used by our sites for your session. |
At end of session |
|
PortalAlias |
A reference to the name of the specific site that you are accessing within our website family |
At end of session |
|
Rainbow_WinMgmt |
This is used for navigational purposes |
After 30 minutes |
|
RainbowSecurity |
This tracks your login status on our site. It expires after 30 minutes of inactivity |
After 30 minutes |
|
ASP.NET_sessionId |
Used to remember information required for navigation and other site interactions |
At end of session |
|
ActiveModule |
This is used for navigational purposes |
2 hours |
|
MOODLEID_ |
Remembers username information for a defined period of time. |
2.5 hours |
|
MoodleSession |
Session cookie to assist navigation and maintain logged in status. |
At end of session |
|
MoodleSessionTest |
Session cookie to assist navigation and maintain logged in status. |
At end of session |
|
umbPanel_pHeight |
Stores dimensions of your browser assist with displaying the site in your browser |
At end of Session |
|
RCSEDWeb2012 |
Stores your logged in status for the duration of your visit. |
At end of session |
|
CookiesAccepted |
Stores result of the cookie declaration popup. |
Does not expire. |
RCSEd Shop cookies
The RCSEd Shop site is now powered by Shopify. Visiting the Shop website may result in the following cookies being placed on your machine in addition to the Google tracking cookies described above. Shopify collects information from these cookies to track anonymous site usage for statistical purposes and to enhance your shopping experience. All of these cookies will expire after varying periods of time.
The following cookies are set for this purpose:
|
Cookie name |
Purpose |
Expiry |
|
_session_id |
Session cookie to assist navigation and maintain logged in status. |
At end of session |
|
_shopify_visit |
This cookie is used to record if you are a returning visitor |
30 minutes |
|
_shopify_uniq |
Records this session as a unique visit |
Midnight in Shop time zone |
|
cart |
Used for maintaining items in your shopping cart. |
2 weeks |
The length of time that a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device.
You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible.
Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser’s “Tools” or “Preferences” menu. For more information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser’s help file or through such sites as: www.allaboutcookies.org.
Additionally, please note that blocking cookies may not completely prevent how we share information with third parties such as our advertising partners. To exercise your rights or opt-out of certain uses of your information by these parties, please follow the instructions in the “Behavioural Advertising” section above.
Do Not Track
Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.
Changes
We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.
Complaints
As noted above, if you would like to make a complaint, please contact us by e-mail or by mail using the details provided under “Contact” above.
If you are not satisfied with our response to your complaint, you have the right to lodge your complaint with the relevant data protection authority. You can contact your local data protection authority, or our supervisory authority here: https://ico.org.uk/make-a-complaint/
Last updated: 08/03/2023